Privacy Policy
Last Updated: January 15, 2025
At apinetcloudx, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our trading calendar platform and related services. We operate in compliance with South Korean data protection laws, including the Personal Information Protection Act (PIPA).
Information We Collect
We gather different types of information to provide you with our services and improve your experience on our platform.
Personal Information You Provide
When you create an account or use our services, you might share:
- Full name and email address
- Phone number (optional, for account recovery)
- Payment information for subscription services
- Trading preferences and calendar settings
- Communications you send to our support team
Automatically Collected Information
Our systems collect technical data when you interact with our platform. This includes IP addresses, browser type, device information, and how you navigate through our site. We use this to understand usage patterns and fix technical issues.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Account Information | Service delivery and account management | Duration of account + 3 years |
| Usage Data | Platform improvement and analytics | 18 months |
| Payment Records | Transaction processing and compliance | 5 years (legal requirement) |
| Support Communications | Customer service and quality assurance | 2 years after resolution |
How We Use Your Information
Your data helps us run our platform effectively and give you the best possible experience. Here's what we do with it:
We process your account information to grant access to trading calendar features, send economic event notifications you've subscribed to, and handle billing for premium services. The usage data we collect helps us spot technical problems before they affect your experience and understand which features people actually find useful.
Marketing Communications: We'll only send you promotional emails if you've opted in. You can unsubscribe anytime using the link at the bottom of any marketing email. We'll still send you important account-related messages regardless of your marketing preferences.
Sometimes we combine different pieces of information to create a clearer picture of how our platform is being used. This might mean looking at which economic events get the most attention or which calendar filters are most popular. But we do this in a way that doesn't single out individual users.
Legal Basis for Processing
Under South Korean law, we need a valid reason to process your personal information. Here are the grounds we rely on:
- Contract Performance: Processing necessary to provide our services to you
- Consent: When you've given explicit permission for specific uses
- Legal Obligation: When we're required by law to retain certain records
- Legitimate Interest: For platform security, fraud prevention, and service improvement
If we process your data based on consent, you can withdraw that consent at any time. Just note that this might limit which features you can access.
Information Sharing and Disclosure
We don't sell your personal information to anyone. Period. But we do share data with certain partners who help us run our services:
Service Providers
Companies that help us with payment processing, email delivery, customer support tools, and cloud hosting have access to relevant data. They're bound by strict confidentiality agreements and can only use your information to provide services to us.
Legal Requirements
Sometimes we're legally required to share information with government authorities in South Korea. This happens when there's a valid legal request, court order, or when we need to protect our rights and property.
Your Rights Under South Korean Law
PIPA gives you several rights over your personal information. You can exercise these rights by contacting us through the details at the bottom of this page.
Access and Portability
You can request a copy of all personal information we hold about you. We'll provide this in a structured, commonly used format within 10 business days. There's no charge for the first request in a calendar year.
Correction and Deletion
If your information is inaccurate, you can ask us to correct it. You also have the right to request deletion of your data, though we might need to keep some records for legal compliance purposes. When you delete your account, we remove your personal information within 30 days, except for data we're legally required to retain.
Processing Restrictions
You can ask us to stop processing your data in certain situations—like if you're challenging the accuracy of your information or have objected to our processing. During this time, we'll only store your data, not actively use it.
Objection Rights
If we're processing your data based on legitimate interest, you can object at any time. We'll stop unless we have compelling legitimate grounds that override your interests.
Data Security Measures
We take security seriously because we know how important your financial information is. Our approach includes multiple layers of protection:
All data transmission happens over encrypted connections. We use industry-standard TLS protocols to protect information as it moves between your device and our servers. On our end, sensitive data gets encrypted at rest using AES-256 encryption.
Access to your personal information is strictly limited. Our team members can only access the data they need to do their jobs, and every access is logged. We regularly review these access logs to catch any unusual patterns.
Your Role in Security: Keep your password secure and don't share your account credentials. Enable two-factor authentication if you're handling sensitive trading information. If you suspect unauthorized access, contact us immediately.
We run regular security audits and penetration testing to identify vulnerabilities before they become problems. Our infrastructure is monitored around the clock for suspicious activity.
Cookies and Tracking Technologies
Our platform uses cookies—small text files stored on your device—to remember your preferences and keep you logged in. Here's what you should know:
Essential Cookies
These are necessary for the platform to function. They handle things like keeping you logged in and remembering your calendar settings. You can't disable these without breaking core functionality.
Analytics Cookies
We use these to understand how people use our platform. They tell us things like which pages people visit most often and where they encounter problems. This data is anonymized and helps us make improvements.
Managing Cookies
You can control cookies through your browser settings. Most browsers let you block or delete cookies, though this might affect your experience on our site. Your browser's help section will have specific instructions for managing cookies.
Children's Privacy
Our services aren't designed for anyone under 19 years old (the age of majority in South Korea). We don't knowingly collect information from minors. If you're a parent and believe your child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our platform at least 30 days before the changes take effect.
The date at the top of this page shows when we last updated the policy. We encourage you to review it periodically, especially if you're concerned about how your information is used.
Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy. Different types of data have different retention periods based on legal requirements and business needs.
After you close your account, we'll delete or anonymize your personal information within 30 days, except where we're legally required to keep records longer. For example, South Korean tax law requires us to retain transaction records for five years.
If you've requested deletion of specific information while keeping your account active, we'll process that request within 15 business days unless there's a legal reason we need to retain it.
Questions or Concerns?
If you have questions about this privacy policy or want to exercise your rights, we're here to help. You can reach us through any of these channels: